asked in Product related by
So in my last purchase  I got me one of this, BP-MVVRIG14X2-BSBK, however, I noticed that it constantly leaks! It doesn't seem to matter how tight i tried to close it, it stops rotating shy of a 90 degrees turn?! Therefore, it always has a constantly slow flow of liquid leaking.

At this moment, I am using a stop fitting to contain the leak, however, since I am about to place another order I was wondering whether or not I may be able to return the item and have it exchanged for another one, in hopes that it won't have the same issue, or perhaps even a replacement?

Thanks for your consideration and time!

1 Answer

answered by (112k points)

Dear BrMatrix,
 

Sorry to hear that. Would you send the receipt and leaking photo of the BP-MVVRIG14X2-BSBK to below address? We will check and reply you ASAP.
shopservice@bitspower.com.tw

 

 

 

 

 

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