asked ago in Technical problem by (120 points)

I'm encountering an issue with my Bitspower water cooling system setup, and I was hoping to get some advice from fellow tech enthusiasts. Recently, I added a Bitspower AIO cooler and some custom water cooling components to my rig, but I've run into a problem with compatibility, especially when using a  laptop for extended rendering sessions.


The system runs smoothly under light load, but under intensive tasks, the water pump seems to be failing intermittently. This causes the cooling system to behave erratically, making my temperatures spike. I’m concerned the small form factor of my 14 inch AMD laptop setup might be limiting airflow, thus affecting the pump’s performance.

Things I've Tried:

  1. Rechecked all connections.
  2. Used distilled water with Bitspower dyes as recommended.
  3. Recalibrated the fan speeds, but nothing seems to address the sudden pump failure under load.

Any help or suggestions on how to troubleshoot this or whether the issue is likely related to the cooling unit's compatibility with my laptop’s specs would be appreciated. Has anyone else experienced this?

1 Answer

answered ago by (114k points)
Dear Customer,

Sorry to hear that.
Would you send us a photo or video to show the problem?
And please send the receipt of the product.
Here is our email address.
shopservice@bitspower.com.tw

We will confirm the model and reply to you.
How long did you use this water cooling system?

 

 

 

 

 

...