asked ago in Technical problem by

Order a couple Bitspower CR120 Reservoir's and one of them completely stopped working

https://shop.bitspower.com/index.php?route=product/product&product_id=8729

#2024050016 Todd Vidrios 3 Shipped 04/05/2024

#2024030070 Todd Vidrios 25 Shipped 13/03/2024

how do i get this warranty or replaced

2 Answers

answered ago by (117k points)
Dear Todd,

Thank you for contacting Bitspower.
The pump has a one-year warranty.
Have you tried removing the pump and cleaning the rotor?
Sometimes the pump stops because of the scale buildup.
If cleaning doesn't work, please send the pump to our office.
We will inspect it and reply to you.
answered ago by (240 points)
i spent over 3k USD with your company AMAZING CUSTOMER SERVICE

 

 

 

 

 

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