Order Number： 2021010356

Question

Hi I attempted to order some parts that are difficult to procure here in the United States. I contacted CITI bank Mastercard because my card was declined due to the international nature of the transaction. They took the hold off and I attempted the transaction again twice only to see it fail with the CITI bank representative on the phone with me. She did not see the transaction clear on her end. Do you have any idea what the problem might be? Thank you for your assistance.

Answer 1

Hello Gregory,

The failure reason of the credit card payment was no Auth Code.
Would you like to check with your bank?
And our currency is TWD(New Taiwan Dollars).
Any question, feel free to contact us.