asked in Technical problem by
Hello, I purchased a Titan x 1.2 intel. When I first purchased this computer I was new to water cooling and didn't know an a efficient way to remove the fittings from the radiator. I had caused some scratches on the water block that are an absolute eye sore, I am at fault of the scratches but I was wondering as a 1 time courtesy if I could could exchange mine out for a new one. I would like a fresh start on my build. It would be greatly appreciated.

1 Answer

answered by (112k points)
Dear Customer,

If you want to exchange the front water distribution block, you need to send it back to our Taiwan Office and there will be an exchange fee. If you do want, please send email to following address, thank you.

shopservice@bitspower.com.tw

 

 

 

 

 

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