asked in Technical problem by
Hello, I've purchased a set of 3 of the touchaqua LED lights a few months ago at a local electronics store "Micro Center". The fans still continue to work as far as spinning and cooling down the tower although none all 3 fans stopped working as far as the DRBG lighting goes. I've tested all aspects possible from resetting the controller, updating software and reseating all the RBG connections directly into the controller. No luck. They're still dark with no means of lighting up. All other LED components are functions just fine inside the power aside from the 3-fans which are my latest addition to the build. (CPU cooler is up, RGB G.Skill dimms are lite, fans on the the radiator are working along with my front tower face LEDs). Any suggestions or an RMA options would be appreciated. Thank you

1 Answer

answered by (112k points)
Hello Gregory,

Sorry to hear that. Please send the receipt to follows address. And please give us the photos to show the problem, thank you. Did you have a try to connect the LED strip directly to your motherboard?
shopservice@bitspower.com.tw

 

 

 

 

 

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