I purchased your BP-3090EVFTW waterblock and some hardware listed in the installation guide wasn't included in the package. How do I obtain the missing hardware?

Question

The package was missing these parts that were listed in the installation guide.  I have 3 mounting holes not secured properly as a result.

7 M2.5 Nut 1 PCS
8 M2.5 x 6 screw 1 PCS
9 Washer 2 PCS

Answer 1

Dear Mel,

Sorry to hear that.
Would you send the receipt to follows email address?
Also please send a picture of the parts that you received, thank you.
shopservice@bitspower.com.tw