2 of 3 drgb 120mm fans that I recently bought are no longer working in terms of the leds dont light up anymore but the fans still spin.

Question

BPTA-FX1812NT-3   I have all three fans plugged into the control board and one day I turned on my computer and found that two of the three leds did not come on. I tried turning it off and back on and still the same thing. I tried just unplugging those two fans and plugging them back in and still nothing.

Answer 1

Dear Customer,

Sorry to hear that. Would you send the photos or video to show the problem?
And please send us the receipt for the fans too. Did the control board connect to your motherboard or only to the power supply?
shopservice@bitspower.com.tw