Missing screws/thermal pads/accesories in Asus tuf 3090 Waterblock

Question

I purchased from microcenter and it was missing the thermal pads and the screws. Is there any way to get replacements

Answer 1

Dear Brayden,

Would you send us the receipt for this water block?
Has the water block ever been opened when you received it?
And please send us the photo of the label on the box, thank you.
Here is our email address.
shopservice@bitspower.com.tw