Problem resetting password.

Question

Hi Bitspower, I'm trying to reset a forgotten password for my account, but I can't seem to do it. Maybe because I'm a very old customer? Before this new website. Can I request for some help? The email for the account is the one I have listed with this communication.

Answer 1

Dear Ad,

Thanks for your response.
Please send an email of your account to the following address.

We will offer you a temporary password.

When you log in, you can reset the password.
If you have any questions, feel free to contact us.
shopservice@bitspower.com.tw