My Water Pump died on the Bitspower Titan X AMD ASUS X570-E ROG Strix Gaming, how do I get a new one?

Question

I purchased the Bitspower Titan X AMD ASUS X570-E ROG Strix Gaming AMD AM4 ATX Motherboard EVGA NVIDIA GeForce RTX 3080 Ti FTW3 Ultra Gaming Triple-Fan 12GB GDDR6X PCIe 4.0 Graphics Card; Bitspower Titan One 2.0 PC-O11D - Black; PowerSpec 850 Watt 80 Plus Gold ATX Fully Modular Power Supply from Microcenter on 7-28-2022 and the water-cooling pump failed. How do I get it replaced?

Answer 1

Dear Mr. BigTuna,

Sorry to hear that.
Would you send the receipt for this kit to the following email address?
Which coolant did you use?
Would you send us a photo of your whole water cooling system?
Thank you.

shopservice@bitspower.com.tw