Description provided is insufficient to classify commodity

Question

promblem with my order
Order ID:#2022110220
Date Added: 30/11/2022
fedex awb: 616068586251
Description provided is insufficient to classify commodity.

Recommended action: Shipper or Importer must provide a more detailed description of goods.

you should know this , and provide sufficient info for customs

please reply as soon as posible fedex will charge taiwan dollar 327.32 perday if things get delay as storage fee, and its your fault
please email me @ jlodvo@yahoo.com

Answer 1

Dear Customer,

Sorry to hear that.
The classification of our product is Computer Cooling Parts.
We remarked it on the FedEx receipt too.
Also, we attached the invoice which includes HIS code, UPC code, and EAN code.
We have contacted FedEx too.
Hope that you will get the package soon.
If you need any other help, feel free to contact us.