asked in Technical problem by
So this is just a continuation of my first question because I can't make an account and apparently never did make one.

Products are:

BP-VG2080TIMGX-A2

BP-WBCPUM-DRGB

The 12 led rgb strips in each are pretty much useless and don't work. Between the 24 leds only 3 work and they are stuck on lime green.

1 Answer

answered by (112k points)

Hello Ryan,

The LED of BP-VG2080TIMGX-A2 and BP-WBCPUM-DRGB is DRGB. It is 5V. Would you send the receipt and the photos to below address? We will check and reply you ASAP.

shopservice@bitspower.com.tw
rma@bitspower.com

 

 

 

 

 

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