RGB and Pump not working correctly in distro plate

Question

From when I purchased my product the RGB in the distro block does not work, only 2 blue lights work.  Also about 2 weeks ago if my pump runs more then 60%.  After that it will slowly stop working.  Until it completely shuts off I have to reboot device into bios and configure it to only work under 60%.  Problem is I have a 12700k and it gets very warm when trying to game.  Microcenter advised I needed to contact you. This is the Titan Mini.

Answer 1

Dear Customer,

Sorry to hear that.
Would you send us photos or video to show the problem?
What coolant did you use?
Please send us the receipt for your TITAN Mini kit too, thank you.

shopservice@bitspower.com.tw
inna@bitspowerusa.com