Can I order the sliding plate that screws onto the Distro Plate -

Question

Wrong part -

I need the sliding plate that screws onto the Titan distro plate.

i also sent a message to the service email but haven't heard back

Answer 1

Hi Brian,

Thanks for your response.
We sent an email to you on the 10th of March.
Did you receive it?
We can sell you the sliding plate when we confirm the price.
Would you reply to us with your shipping address and phone number?
That we will tell you the total amount.

shopservice@bitspower.com.tw

Answer 2

I did not receive an email on the 10th.

I also just now tried to confirm my email in profile and didn't get confirmation email.  Also realized have never been emailed about this forum updates.   I then checked our servers to see if we are filtering out bitspower.com.tw but didn't find any stuck messages.  Also checked to make sure our domain is working correctly.

Will switch emails in my profile to another email and retry.