asked in TITAN series by
I bought a pre-assembled kit from micro center about less than a year ago. About four months ago, the water block of the computer CPU was suspected of leaking, but it stopped soon after. Last week, suddenly the water block leaked a liquid like oil. I would like to ask How to apply for warranty.

P.S. My kit was completely unable to install the side glass panel from the very beginning. At that time, bitspower customer service asked me to provide pictures. After I replied to the email, there was no reply. I also hope to know how to solve it.

1 Answer

answered by (113k points)
Hi Alex,

Sorry to hear that.
We do not receive your email.
Which email address did you send the pictures and receipt to?
Would you send it again?  
Please CC the other email address too, thank you.

shopservice@bitspower.com.tw
inna@bitspowerusa.com
Lily@bitspower.com.tw

 

 

 

 

 

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