asked in Technical problem by
The system looks good and appears to be running efficiently with both water block-tubing and around the motherboard all cool to the touch.  MB temp is 26-28 degrees celcius.

Using a brand new Intel 13700 KF CPU on an Asrock  B760 1700 MATX MB.  Coolant used was EK-Cryofuel Clear premix.  Request any assistance to get the temp down so I do not have to drain system.

1 Answer

answered by (111k points)
Dear Mike,

Sorry to hear that.
Would you send us the receipt of the BPTA-011D-mini-CPU-A2.0SW,
and serial number?And the photo of the whole system.
How long did you use this system and then the CPU have a problem?
Did the pump work normally?
Please send the receipt and photos to below email address, thank you.
shopservice@bitspower.com.tw

And to avoid the compatibility between the coolant and water cooling system, we advise the customer to use distilled water or our coolant.
Here is our warranty.
https://bitspower.com/titanseries/warranty/

 

 

 

 

 

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