Did you recieve my request for a return?

Question

I submitted a request for a return yesterday. My email is pickett1256@gmail.com and order #2023110076.  I have not opened the package at all.

Answer 1

Hi Evan,

Sorry that we did not receive the return request.
Did you log in and apply for an RMA, done as below link?
https://shop.bitspower.com/index.php?route=account/product_repair_process
Your order number should be #2023110077.