The Advanced 14mm white compression fittings don't work.

Question

I bought 3 sets of 4 each white 14mm Advanced Compression fittings.  They are awful.  They are extremely difficult to get the cap to thread, they get powercoat everywhere because the caps are so hard to thread, and they leak in operation.  I want them warranty-replaced with regular white 14mm compression fittings.  Those work great.  Thanks.  

Brian Beckstrand

(801) 200-2711

Answer 1

Hi Brian,
 

Sorry to hear that. Would you send us the receipt for these fittings?
And the photos or a video to show how did you install these fittings with tubes?
Did you chamfer the tube?
Please send them to the following email address, thank you.
shopservice@bitspower.com.tw