asked in Technical problem by
Your WaterBlock BP-VG4090FE-BK failed and leaked on my electronic causing damage. How can we rectify this?

1 Answer

answered by (111k points)
Dear Customer,

Sorry to hear that.
BP-VG4090FE-BKP is the backside water block,
it should be used with the front water block BP-VG4090FE-SOLO.

Would you send us the receipt for these two waterblocks?

And the photos or video to show the problems?
How long did you use these water blocks and found them leaked?
Which coolant did you use?

Please send the information to our email address as the following, thank you.
shopservice@bitspower.com.tw
rma@bitspower.com

 

 

 

 

 

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