1fan out of a 5 pack will not spin up

Question

I recently purchased a 5-pack of AI-12025 fans from microcenter an one of the fans will not spin up.

Answer 1

Dear Customer,

Sorry to hear that.

Would you send us the receipt for the fan?
And the photo to show the problem?
We will check and reply to you ASAP. Thank you.

shopservice@bitspower.com.tw
inna@bitspowerusa.com

Answer 2

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