Pump won't turn on

Question

I have a touchaqua 240 amd, the pump doesn't appear to be turning on at all, weather plugged in to motherboard or direct power ( only doing 4 pin as sticker says )

Answer 1

Dear Joe,
 

Sorry to hear that.
Would you send the photos to show the problem and the receipt of the pump to below email address? We will check and reply you ASAP.
shopservice@bitspower.com.tw