asked in Product related by (120 points)

I purchased the Bitspower G1/4" Crystal Lighting stop fitting module (BP-ACSTIBK-UV-4) from Amazon.com. the item package states: "Bitspower G1/4" Crystal Lighting Stop Fitting W/ 4-Pin Back Wired LED". 

However, my item does not have a 4-Pin connector. It only has a 2-Pin Molex connector.

Why is it described on the package as having a "4-pin black Wire"? This is not critical to my use but if it should have a 4-Pin wire, then I may not have received the right item.

Thank you,

Rich Petocz


Other info on label: 

BP-ACSTIBK-UV-4

UPC: 8 85488 06081 0

EAN: 4 712914 780812

BP-A032136

PS: I tried to add a picture of the item and package label but the form doesn't seem to accept it.

1 Answer

answered by (112k points)
Hello Wingclip,

BP-ACSTIBK-UV-4 is as following link.
Would send the photo and receipt to below email address?
We will check and reply you ASAP.
shopservice@bitspower.com.tw

https://shop.bitspower.com/index.php?route=product/product&product_id=6885&search=BP-ACSTIBK-UV-4

 

 

 

 

 

...