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Product Defective
asked
Sep 9
in
Product related
by
Patrick OBrien
I purchased 4 DDR5 module (double sided) heat sinks (2x set of 2) on order ID 2024090012 on 03/09/2024. One set is polished, the 2nd set I have is rough, like the forgot to buff them. How do I send them back under warranty for repair?
international
bitspower
order
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2
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answered
Sep 11
by
lily
(
111k
points)
Dear Patrick,
Sorry to hear that.
Would you send the photos to show the problem?
Here is the email address, thank you.
shopservice@bitspower.com.tw
lily@bitspower.com.tw
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answered
Sep 28
by
neiljiohu660827
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